Parts Associate Job at Jim Coleman Nissan of Ellicott City, Ellicott City, MD

  • Jim Coleman Nissan of Ellicott City
  • Ellicott City, MD

Job Description

Jim Coleman Nissan of Ellicott City is hiring a Parts Associate!

Jim Coleman Automotive is a 3rd generation family-owned dealership. The Coleman family has been selling and servicing cars in the Washington-Metropolitan, and Bethesda areas since the 1950s. We are a local leader in automotive retail, looking to add qualified professionals to our team. Jim Coleman Automotive is a company that offers a fantastic team environment, great benefits, and ongoing training and support for its employees. Our dealership is rather progressive and has a highly energetic feel. We like to have a great time while providing even greater customer service. We also have one of the best pay plans in the area!

Responsibilities:
  • Route parts and accessories to Service department technicians.
  • Responsible for receiving, stocking and shipping out parts from the dealership
  • Organize all parts replaced under warranty. Ensure parts are properly tagged with repair order number and identifiable by part numbers.
  • Perform daily inventory checks. Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
  • Answers phone calls, provide price quotes and other information. Provides high level of service to internal and external customers.
  • Pull and fills orders from stock.
  • Notify the service advisor and the customer when special ordered parts have been received.
  • Notify the body shop when all parts have arrived and when they will be delivered.
  • Follows up on back-ordered parts.
  • Make sure all internal requests for parts are billed on service repair order.
  • Maintains professional appearance.
  • Other tasks as assigned.
Skills & Knowledge:
  • Excellent communication and customer relations skills
  • Strong customer service focus
  • Exceptional organizational and multi-tasking ability
  • Valid driver's license
Benefits:
  • Health insurance (medical, dental and vision)
  • 401(k)
  • Paid vacation
  • SSL (sick leave)
  • Paid holidays
Applicants have rights under Federal Employment Laws
  • Family & Medical Leave Act (FMLA):
  • Equal Employment Opportunity (EEO):
  • Employee Polygraph Protection Act (EPPA):
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Job Tags

Local area

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