Job TitleTo deliver superior quality products and services for our guests and communities through leadership, innovation, and partnerships.Experience and Knowledge RequiredExperience in food and beverage preparation or customer service preferred.Training and willingness to continue learning about food and beverage preparation.Exceptional listening and communication skills.Availability to work around peak hours, including nights, early mornings, weekends, and holidays.A polite, engaging personality.Commitment to customer satisfaction and service excellence.Willingness to work as part of a high-energy, efficient team in a fast-paced environment.Possess a New Mexico Food Handler's card upon start date.Essential Functions, Responsibilities, and DutiesWelcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.Packaging food and beverages for sale.Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods.Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils.Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.Updating signage and displays to attract customers.Taking inventory and replenishing items in display cases, at tables, or behind the counter.Working as part of a fun, high-energy team.Adhering to all food safety regulations and quality controls.May include leadership tasks involving inventory oversight, ordering, and supply management.May include leadership tasks of scheduling for shifts.AttributesStrong leadership skillsPositive attitudeHeart of a servantFun/enjoyableExtent of Public ContactLocal community membersLocal city leadersLocal vendorsPhysical DemandsStand on feet for 6 hours at a timeAbility to lift 30 pounds
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